Jira Service Management Cloud to Cloud migration

[Sutee, Sengkaew]

Is it possible to migrate a project created from the ITSM template from one cloud site to another cloud site (also, in the different organizations)?

I have been researching, so far know that the Jira Cloud Migration Assistant does not yet support the migration. I see a feature request that said that site export, import can be a workaround, but however after I look further, it seems that to be for server/DC to Cloud only. So, is there any other potential solution for this?

[Deepanshu Natani · Accepted solution]

Hi @Sutee, Sengkaew please check out this documentation for details on migrating project from one cloud site to another: https://confluence.atlassian.com/jirakb/migrate-projects-from-one-jira-cloud-site-to-another-779160766.htm

[Sutee, Sengkaew]

I cannot access the page your provided, getting the below error.

[Deepanshu Natani]

Hello @Sutee, Sengkaew 

Looks like the link was updated.

Here is the new link: https://confluence.atlassian.com/jirakb/migrate-projects-from-one-jira-cloud-site-to-another-779160766.html

[Sean Riddle]

You could also use Salto, we just launched support for JSM. https://www.salto.io/jira

[Sean Riddle]

You should check out Salto