We created a Service Desk project for our Supply Chain team to handle internal users' purchase requests. We need to find a way to export approved tickets (in our Jira project) to MS Dynamics so those instances become automatically a Purchase Order, notify vendors, and finally bill us. Is there documentation on how to accomplish this? Maybe through API's?
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April 5, 2023 edited
@justyn.rodriguez hi! Did you manage to find a solution to your case? I'd like to propose an alternative solution - a 3rd party one. Check out ZigiOps. It's a fully no-code tool that can connect MS Dynamics & Jira SD, and transfer & sync data between the two. It can be customized to fit various use cases. Feel free to look at it and drop our tech team a line if you'd like to see how it connects the two systems.
Regards, Diana (ZigiOps)
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