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Jira Service Desk Cloud with Microsoft 365 Login for Customers Only


We're migrated our Service Desk to Jira SDM in Cloud and I face a little problem. In our previus SD the users can access the portal with AD credentials. 

I have a few users with access to Jira Software e a bunch others without, the problem is the other groups ho don't acess the Software, only for Portal requests

Theres any way to this users use O365 credentials just for Portal request?

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Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

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