Can I change the default list view of "My Requests" and "All Requests" on the customer portal? I want to add new columns and filters.
We are using Jira Service Desk in the cloud.
Hi @Miriam Weber ,
Atlassian added a simple option to the native Requests page. You can read about it here. It's a basic.
For more demanding customers, we've recently released My Requests Extension for Jira Service Management. I'm a product owner of this app. It provides a dedicated Requests view which allows to display more information to your customers. List of all supported fields you can find in our documentation. This list is still expanding! Re-arrange columns, sorting, exporting etc. are available. We're working also on filters functionality (the same like in the server version).
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