Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Jira SLA math does not add up

Deleted user December 13, 2022

Hello,

 

I have a problem with an SLA timer.

From what I know, the time for overdue time = elapsed time + SLA time. From my research on other issues with same SLA, this is the case. But this one (picture bellow) is special. For some reason hours does not add up. I did not found other with same problem, so for now it is a single time issue.

 

I have regenerate the SLA but nothing changed.

 

Thank you!SLA Error.jpg

 

Answer
Watch
Like Be the first to like this
266 views

0 answers

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events