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Hello,
I have a problem with an SLA timer.
From what I know, the time for overdue time = elapsed time + SLA time. From my research on other issues with same SLA, this is the case. But this one (picture bellow) is special. For some reason hours does not add up. I did not found other with same problem, so for now it is a single time issue.
I have regenerate the SLA but nothing changed.
Thank you!