currently you can't setup time format. Btw, the ggod nes is that Atlassian is going to release this feature https://jira.atlassian.com/browse/JSDCLOUD-59
Hope this helps,
Fabio
I understand correctly that now I can not set the SLA "Time to first response" to 15 minutes?
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Ho, you can do that! Please add 15m as time goal in your SLA
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Sorry @Константин Луговской but I can't retrieve the information about the error. Please could you use JIRA with US language so we can support you on that?
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Goals may be left blank, or they must be defined according to the following format 4 hours 30 minutes
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It seems a browser issue on your side. I'm able to do that on my cloud instance. Please try with another browser or cleanong your browser cache first.
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I tried through Safari (cleared the cache) and on another cloud instance, the error remained
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could you try to switch to US language and try to setup 15m. I could be related to your language settings.
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Thanks
Thank you, it turns out that in Russian the minutes are "мес". Mouth in US
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Please mark my answer as accepted ;)
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