Jira Reports
I am looking to generate data for the report ' Resolution Met %'Each week we had tickets to resolved they met the SLA for that metric at 100%.
However the overall % met is 66.7%.
How is that possible - does pausing a ticket impact this stat?
Each week we had tickets to resolved they met the SLA for that metric at 100%.
However the overall T% met is 66%.
How is that possible - does pausing a ticket impact this stat?
