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Jira RIM requirement to export data with attachments and comments using automation every 2 weeks

Pankil Shah
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March 26, 2024

I am working on a project which requires me to export data from Jira to ZL (zscaler) team as per below requirements. 

- stories are sent 2 weeks after resolved for "Done" "Cancelled" "Released" tickets

- stories 2 weeks after modification date if modified after resolution for "Done" "Cancelled" "Released" tickets

- stories are purged 4 years after the greater of resolution or last modified date for "Done" "Cancelled" "Released" tickets

I understand above can be done via Automation application. However, I need to have this data exported (sent via an email) in a PDF format with any linked attachments to the ticket as well as comments. Does anyone know best way to do this?

I tried using Exporter application that won't work since it sends link in an email which then takes to the Jira, needs to login and then download the attachment from there. 

Thanks

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