We have it installed and for one of our Service Desk projects, it automatically adds a particular person to the "Request Participants" field. A previous person set this up and I don't know how to turn it off. Does anyone know where I access it to turn it off?
Hi @Joey Bower
You will need to review the workflow transitions. If you know exactly when this is triggered it would be easy to identify.
Once identified, go to the workflow postfunctions and remove the automation that adds the participants.
This video tutorial will help: https://youtu.be/RIKYX-z4meM
Regards
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