Hello, I am trying to set up my Help Desk portal on Jira and I would like to know how to display the same Sprint view we use on Jira Atlassian (with the tickets displayed columns according to status)
Hi Emilie - The portal is mainly for customers to view the status of their issue and read any comments made, the way to view issues is pretty limited. Agents can work through portal requests using a board that an administrator creates: https://confluence.atlassian.com/cloudkb/kanban-boards-for-jira-service-desk-cloud-1001823609.html
Is this what you are looking to do?
Hello Community! We’re excited to announce that Mindville Insight’s asset and configuration management capabilities will now be integrated into Jira Service Management Premium and Enterprise plan...
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