Jira Forms

[Leah Bell]

Hi All,

Im wondering if there is a way to completely copy the information from a submitted form into the description field in Jira?

We use a lot of forms but we also clone some to different projects we have to manually enter the data into the clone ticket as the form doesn't pull across with it.

[Sahir Maharaj]

Hello @Leah Bell

Yes, it’s possible to copy the information from a submitted form into the description field in Jira, but it might require some automation or customization.

You can create an automation rule that triggers when a form is submitted. Use the Edit Issue action in the automation to map the fields from the form into the description field. This way, when the form is submitted, its data is automatically stored in the description, ensuring it gets copied over when the issue is cloned. If your form has complex fields or attachments, you may need to use custom scripting or apps like ScriptRunner to include all the data.

[Jack Brickey]

Hi @Leah Bell , I believe you should be able to do this using automation and smart values for forms. You can read more about this here - access-smart-values-for-forms-and-form-fields