Jira Field Permission

[Crystal Rouse]

Is there a way to set permissions against a field in Jira Software and Jira Service Management?  

We have customers that would like to limit editing a field to a user group.  

Thank you for any information or tips on how to make this happen.

[Valerie Knapp · Accepted solution]

Hi @Crystal Rouse , thanks for your question.

It will depend a bit on your use case.

Something I have done before is to have a field on a transition screen in the workflow. Then, with the workflow conditions or validators, you can configure a situation where only users from a certain group can, for example, do a transition where a transition screen pops out with some fields that they need to fill in.

Could this work for your requirement?

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/ 

[Crystal Rouse]

Thanks for the tip!

[Valerie Knapp]

You're welcome! Let us know if you need more help. :)

[Ste Wright · Accepted solution]

Hi @Crystal Rouse 

Not directly; field-level security is not available in Jira.

Natively, alternatives include (in Jira Software)...

1. Use a Workflow for this; you could have a separate transition that only specific users/groups can use, and then have a screen which has these fields on it on that transition (rather than editable on the main issue screen)
2. Use Automation - when this field is modified, have Automation check if the initiator is a specific user, or in a specific Group - if not, remove the value, and let the user know this field is not available to them

^ (1) isn't an absolute, as the user could still modify the fields another way (eg. on a Plan, via bulk edit, etc) - (2) would be more absolute, albeit allowing users to use the field before being warned.

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You could also consider if an App would work for this? Check out Apps such as...

• Secure Custom Fields 
• Protected Fields 
• Secure Fields 
• ...or another App from the Marketplace

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Let us know your thoughts! If you do need more specific instructions to implement (1) or (2), we'd be happy to help :)

Ste

[Crystal Rouse]

Thanks for the ideas! We will try them out.