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Jira Automation Smart Values

Hey All,

Iv been experimenting with Jira Automation lately and its pretty cool.

I am trying to send an email when a ticket is created and pull the relevant info from the custom fields in the ticket.

So far I have been able to get these smart values to work



I have some custom fields which I am stuck with.

I have a date picker, user picker, radio button, check list, custom text, custom list.

Does anyone know the correct smart value to display the relevant info from these fields?

Is there any better documentation i can read up on or any help videos which show these.

I am not a programer so I dont have the real required skills for this job.

Thanks in advance

2 answers


this page helped me a lot:

For a custom field you can take {{issue.[name of the field]}}. For Inisght fields you can add the atrribute you want to have as output.


As an example issue.[Insight field].attribute

I suggest to use this syntax {{"customfield_10235"}}.

How to get a customfield number more in this article 

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