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Jira Automation Azure Runbooks connection asks for permissions every time and never logs in

Toby Hessellund April 3, 2024

I'm trying to start a Runbook in Azure within Jira Automation and every single time it asks to login to azure and when I do I get the following pop-up. Even though I have approved it many times, it still pops up like it never took hold. 

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Each time, I'll get the following. 

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the Service Account I'm using has admin access to the project where the automation is running and is a Automation Job Operator on the Azure side. 

Let me know what I seem to be missing here or what other information I can share.

3 answers

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Silvano Bemer
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November 26, 2024
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Toby Hessellund April 17, 2024

Does anyone know what the minimum role is needed in Azure for this connection to work?

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Toby Hessellund April 10, 2024

I've discovered this seems to be related to the level of permissions on the Azure side. The service account has job operator permissions and I tested it with an admin account and it connected successfully. I'll have to see what the minimum is needed to connect.

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