Jira Automation AQL Referenced Object User Account

[Christian]

Hi All

I have a question that I think should be simple to answer. I'm very new to AQL and am having trouble wrapping my head around how to do seemingly basic things. Here's what I want to achieve.

I have a Assets Schema that stores objects for every employee. A field for the employee object is a "Manager" field, that is filled by another employee object. I want to create an automation that when a user submits an issue, the automation will lookup the reporter's manager and leave a comment @'ing them asking for approval of the request. I feel this should be easy to achieve, but I can't wrap my head around how to do it. 

Any help is greatly appreciated! 

Christian 

[Gikku]

@Christian You can add an approval status into the workflow of such requests where an approval request can be automatically submitted to the manager of the reporter. The requirement that you described can be implemented by following any of the step mentioned in How to auto-populate approvers from Asset objects attributes using automation in Assets 

Once approver is set, email notification will be triggered to notify the manager.