Jira Assets - Can't import new objects

[Ryan Bollweg]

Hi All,

I am attempting to create a number of new objects via the import function under an existing object type on JSM cloud. However when I attempt the import, I am given the following error message:

150 error(s) found in source data

• Error: At least one value must be set. [Object (Label: 1, Id: Unknown)].
• Error: At least one value must be set. [Object (Label: 2, Id: Unknown)].

This continues for the other 148 entries.

The data import sets a couple of fields, with "Name" being the identifier and label. Id is not a field configured in the object attributes or source data, so I assume it is the system field ID (which is the numerical part of the key generated when a new item is created)

I have automation set up to rename the objects based on the key post creation, hence the non-descriptive label. This import in this exact configuration worked ~ 1 week ago, so I am not sure what changed.

Any tips I can try would be appreciated!

Thank you,

Ryan

[Ryan Bollweg · Accepted solution]

Welp, I figured it out almost immediately after posting. There was an attribute I was using on the object type that had a minimum cardinality of 1 that I did not specify in the source file. Changing the minimum cardinality to 0 (as that data is no longer required) fixed the problem, as I imagine adding the data to the source file would have.