JSON for removing extra space

Question

Hi!

I am trying to remove an extra space after the summary field for certain ticket types that are submitted. The only option I have is to use JSON. I tried to do the update field for the summary, but it removed the original text in the ticket type. Can anyone provide the JSON for this? I appreciate any help!

Brittany Skinner · Answer

Oh, this was perfect!! Thank you for all your help :)  Merry Christmas!

Kai Becker · Answer

Hi @Brittany Skinner

sorry, I had to be clearer. You do not need the json part. You can put the smart value directly into Edit issue --> summary :)

Brittany Skinner · Answer

Hi Kai!

Thank you for responding so quickly. I added this but in the logs it shows "Error while parsing additional fields. Not valid JSON."