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JSM

Vikas Thorat
Vikas Thorat
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Oct 04, 2023

Hello,

 

I took the free trial of JSM for my site called sapglobone.com. Now its not login.

 

When i try to fetch it say request sent to Administrator. I am the administrator. I am only one admin and org admin of this site.

 

 

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
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Oct 07, 2023

Hi @Vikas Thorat 

Can I clarify - you've tried to login to your JSM instance (eg. sapglobone.atlassian.net) using your Atlassian account, and it states you don't have access?

Could you check you're logging in with the correct Atlassian account (if you have more than one), on the correct URL? 

If yes, what error message do you get? A screenshot would be beneficial.

Ste

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AB DevOps Cosultancy
AB DevOps Cosultancy
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Oct 07, 2023

Its been resolved.

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