JSM to JPD Automation

Troy Moore October 11, 2023

Hello. 

I am attempting to use a single JSM request type to trigger an automation that will open an Idea on a given Jira Product Discovery Board. 

I am able to set the automation successfully for one condition (i.e. Field A = Team 1 -> Idea opened on Team 1 JPD board) However, I am unable to trigger the automation when that condition changes and an idea needs to be opened on a different JPD board (i.e. Field A = Team 2 -> Idea opened on Team 2 JPD board.)

I assume that there is branching functionality that can assist with this scenario.. I just have not been able to figure it out yet. Any help/advice would be helpful!

Thanks!

1 answer

1 vote
Troy Moore October 11, 2023

NVM!! I found the if/else functionality.

IF Field A = Team 1 action

IF Field A = Team 2 action

Else = other action


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