JSM, changing external resource icons

[조강표]

Hi, everyone here.
I have a question. I want to change the external resource icon
It comes out when you click, I want to set the external resource icon to another icon.

I request a solution to this problem

[Joseph Chung Yin · Accepted solution]

@조강표 -

You will need to access the Request Types from JSM project's Project settings.  Afterward, identify the request type in question, and then click on the image icon to change it.

Example screenshots -

1) Project settings >> Request types

2) I clicked on "Fix an account problem" request type, then in the next screen, I clicked on the image icon to invoke the change icon screen -

Hope this helps.  If it resolves your ask, please remember to click on Accept answer button.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[조강표]

@Joseph Chung Yin 

Oh thank you so much for your kind capture and help

But I think it's a little different from the question I asked

Project setting -> Exteranl resources -> add link

How I do changing icon about Exteranl resources ?

[Joseph Chung Yin]

@조강표 -

As far as I know, it is not possible at this time to change those icons.  I would recommend you to reach out to Atlassian Support (https://support.atlassian.com) for further assistance.

Best, Joseph