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JSM auth0 SAML, build: authorization missing error

Anamul Choudhury
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October 27, 2023

I followed this instruction and it was working earlier. But I am getting authorization error now.

https://dev.to/amin/atlassian-saml-sso-with-auth0-idp-2jg6

 

Now, I am getting an error "build: authorization header missing"

 

  1. Enabled SAML 2 Web app
  2. Added new IDP in JSM, chose auth
  3. Copied Issuer (auth0) > IDP Entity ID (JSM)
  4. Copied IDP Login URL (auth0) > IDP SSO URL (JSM)
  5. Copied the certificate (auth0) >  Certificate (JSM)
  6. Copied SP Assertion Consumer service URL (JSM) > Application Callback URL (auth0)
  7. Saved


Tested the flow

  1. JSM Customer portal login screen > Click Login > Email
  2. Login with sso
  3. Redirects to application login page
  4. Types in email and password
  5. Error "build: authorization header missing"

 

Added the callback URL to my application as well in auth0 as well orelse it gives me error after trying to login.

 

Any help is appreciated!

 

Thanks,

Anam

Screen Shot 2023-10-27 at 19.18.00 pm.png

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