Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

JSM Help centre - approvals now showing?

Danielle David
Danielle David
Contributor
August 15, 2024

Noticed the Help centre has changed and  for some its showing the Approvals?

How do we go about hiding those?

 

 

 

image.png

Answer
Watch
Like Susan Waldrip likes this
125 views

1 answer

0 votes
Susan Waldrip
Susan Waldrip
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
August 16, 2024

Hi @Danielle David , Approver has appeared on this menu because the customer/user has been assigned to a Project Role or Group of approvers. It enables them to see approval requests that are waiting for them to respond as well as their past approvals. There appears to be no way to modify that menu out of the box (admins have very little control over the help center site), but there may be an app that can do this so you might look in the Atlassian Marketplace for help. Good luck!

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events