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JSM Form Fields

Bryan Tito
Bryan Tito September 27, 2022

Hi, does JSM also have placeholder field like freshservice? If yes, where could find it? I'm trying to create a workflow with okta and JSM.

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Dirk Ronsmans
Dirk Ronsmans
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September 27, 2022

Hey @Bryan Tito ,

By placeholder(s) do you mean the following? https://support.freshservice.com/en/support/solutions/articles/239543-list-of-dynamic-placeholders

If so, you can use the Automation and "smart values"

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Laura Campbell _Seibert Media_
Laura Campbell _Seibert Media_
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September 27, 2022

Hi @Bryan Tito 

I don't know if everyone is familiar with what a placeholder field in Freshservice does in order to give you advice. Could you describe what you would like to accomplish with your request form and then workflow?

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