JSM Chat - Teams Integration

[Chris Lott]

Will the Teams feature referenced here: 

https://support.atlassian.com/jira-service-management-cloud/docs/connect-microsoft-teams-to-your-service-project/

Be impacted by the O365 connectors changes? Or is it built using the new workflows?

[Britta Neugebauer _yasoon_]

Hi there,

(I am cross posting this suggestion, as there are quite a few users struggling with the deprecation of Office 365 connectors)

I work at yasoon, an Atlassian Marketplace Platinum Partner. Our focus is to provide applications that deeply integrate Jira and Microsoft 365. So this topic is part of our everyday life and that's why I felt called to share this video with you:

▶️ Jira automation: How to deal with the retirement of Office 365 connectors within Microsoft Teams (youtube.com)

In the video we’re showing you how to set up basic and advanced automations with Microsoft and Jira. Hope it helps.

Jira automation: How to deal with the retirement o... - Atlassian Community

Also, you can have a look at this to see how we'd recommend working with JSM and Microsoft in general: Microsoft 365 for Jira – ITSM use case - yasoon

Happy Tuesday!

[Pramodh M]

Once you have integrated the Teams Chat feature, any changes to the connector would be intimated if it impacts the integration.

Permissions required are documented here - https://support.atlassian.com/jira-service-management-cloud/docs/connect-microsoft-teams-to-your-service-project/#Permissions-required-by-Atlassian-ChatOps

Thanks