JSD - Default value for customer portal filters

[Mike Donnarumma]

Hello community,

one of our customers ask me if is it possible to set some default value for customer portal filters.

For example, he wants to set 'Any Status, as a default value for request status.

Is it possible?

Thanks in advance.

Mike

[Petter Gonçalves]

Hello @Mike Donnarumma

Thank you for reaching out.

Unfortunately, it is not possible to change the default filter values that display in the customer portal when customers navigate to it.

We understand how useful this functionality would be for SD customers, so we created the following feature request to get it implemented:

- Set default request filter in customer portal 

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

Let us know if you have any questions.

[Mike Donnarumma]

Thank you Petter, 

I've appreciated it.