JQL query to find Severity of a Ticket

[Shahzad Iqbal]

Hi

How to write a JQL query to find Severity of a Ticket as shown in below Image

Severity = 2 - High

Regards

Shahzad

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Shahzad Iqbal 

If Severity is a single select list, then: severity = "2=High".

[Shahzad Iqbal]

Hi @Alex Koxaras _Relational_ 

Thanks for the Reply

What I want is How to get current value from Severity field using JQL e.g.

Some Ticket may be of Severity = 1- Critical and some may have Severity = 2- High etc.

We have defined the following 4 Levels of Severity for the Tickets i.e.

Severity = 1- Critical

Severity = 2- High

Severity = 3- Medium

Severity = 4- Low 

Regards

Shahzad

[Alex Koxaras _Relational_]

You can write a JQL with all tickets with a non empty severity value, e.g.

severity is not empty

and then you can add the column of Severity to your results and you can export the results if you want to.

[Shahzad Iqbal]

Thanks @Alex Koxaras _Relational_ 

Make Sense.

I have developed my Alert using If Else to send email to Developer about the Time he has against Severity Level.

Regards

Shahzad