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JQL query to find Severity of a Ticket

Hi

How to write a JQL query to find Severity of a Ticket as shown in below Image

Severity = 2 - High

 

 

Jira.jpg

 

Regards

Shahzad

 

1 answer

1 accepted

4 votes
Answer accepted
Alex Koxaras Community Leader Aug 17, 2022

Hi @Shahzad Iqbal 

If Severity is a single select list, then: severity = "2=High".

Hi @Alex Koxaras 

Thanks for the Reply

What I want is How to get current value from Severity field using JQL e.g.

Some Ticket may be of Severity = 1- Critical and some may have Severity = 2- High etc.

We have defined the following 4 Levels of Severity for the Tickets i.e.

 

Severity = 1- Critical

Severity = 2- High

Severity = 3- Medium

Severity = 4- Low 

 

Regards

Shahzad

Alex Koxaras Community Leader Aug 17, 2022

You can write a JQL with all tickets with a non empty severity value, e.g.

severity is not empty

and then you can add the column of Severity to your results and you can export the results if you want to.

severity.png

Like Shahzad Iqbal likes this

Thanks @Alex Koxaras 

Make Sense.

I have developed my Alert using If Else to send email to Developer about the Time he has against Severity Level.

Regards

Shahzad 

Like Alex Koxaras likes this

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