I have a filter setup which is "Request Type" = "PRISM Incident (ITS)"
...which works well
...however also have a custom status named as With Change Team
... could someone help me with the correct JQL string needed to filter by the above request type and custom status name in one filter please?
Hi @[deleted] !
Try something like this:
"Request Type" = "PRISM Incident (ITS)" AND status in ("With Change Team")
PERFECT! Works a treat...
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Thank you for this answer. This helped me a lot too.
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