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JIRA not working

rocio.garay January 18, 2024

Hello

The JIRA web is not working.

We need an URGENT assistance! Please check and inform.

 

 

 

2024-01-18_08h56_27.png2024-01-18_09h08_44.png2024-01-18_09h09_27.png

3 answers

3 accepted

0 votes
Answer accepted
rocio.garay January 18, 2024

More than 2 hours and still no working. this is a disaster!

2024-01-18_11h04_22.png

AG
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January 18, 2024

Sorry to hear @rocio.garay . Hope it should recover soon. It does not happens randomly.

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Answer accepted
Max Foerster - K15t
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January 18, 2024

Hi @rocio.garay,

There is no official incident listed on https://status.atlassian.com/, but we're also facing issues with Jira/JSM and have reported them to Atlassian. As usual, if you run into issues with the services, let Atlassian Support know. πŸ‘πŸ½ This is more effective than asking for help in the Atlassian Community

Best, Max

rocio.garay January 18, 2024

Already did. No answer yet. Thanks

Like β€’ Max Foerster - K15t likes this
Max Foerster - K15t
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 18, 2024

Atlassian is listing an active incident now. So let's hope they will fix or at least improve the situation soon. :)

rocio.garay January 18, 2024

Yes, because we cannot work. And is affecting the business.

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Answer accepted
AG
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January 18, 2024

Hello @rocio.garay 

Could you please check with your collegue if they are also seeing the same issue?

Thanks

rocio.garay January 18, 2024

Yes, I work in Spain and my colleagues have the same problem.

We have a Customer Service in Colombia and they reported the same.

We need it to work.

Thanks

AG
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January 18, 2024

@rocio.garay 

If it is global then I am afraid as only Atlassian Support could be able to help.

Thanks

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