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Is there any good integration between JIRA Service Desk and Slack. Where both JIRA Agents & customers can create Incidents directly from a Slack conversation. And even when the JIRA incident is updated and answered, the customer receives the answer or notification directly in Slack as a personal message.
Hi @Patrik K,
Welcome to Atlassian Community!
JSM has an integration for this called Atlassian Assist which is based on Halp and does exactly the things you are looking for, and it is included in your standard plan and up.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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