We have a requirement to integrate ServiceNow and JIRA.
Summary of the requirement -
The ticket will be created in Service Now and the ticket has to flow to JIRA through JIRA REST API.
The Ticket will be worked in JIRA and STATE change updates have to go to ServiceNow.
(JIRA to call Service Now APIs to push the STATE change updates)
Would like to ask the community for guidance and their experience in going about this requirement.
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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