There was a problem with the JIRA ServiceDesk application for installation. Previously We are using the JIRA ServiceDesk application , there was issue in Jira I trying to solve I didn't safe mode on/off after that I had Enabled all the Plugins but The Jira ServiceDesk Plugin is doesn't display the option Enable/Disable.
Verified in Server to check the exact error logs file path it shows OBR file is missing. Before that OBR file is not there in JIRA Server test instances. The Same file is not available in Production too.
Cam you please let know how to fix the issue
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
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