It´s possible to add holidays in the automations calendar?

[Gustavo Solato]

I know that is possible to Set up SLA calendars, following the steps mentioned down below:

https://support.atlassian.com/jira-service-management-cloud/docs/create-a-new-calendar/

But I need to add holidays in my automations calendar as well.

Is that possible?

[Mikael Sandberg · Accepted solution]

Hi @Gustavo Solato,

Welcome to Atlassian Community!

You will not be able to set a calendar for when the automation should run, but you should be able to use a lookup table that has your holidays and then use smart values to compare the current date with the table to see if the automation should continue or not.

[Gustavo Solato]

Hello Mikael,

Thank you for the reception and for the answer!

I will search for the documentation to apply those smart values then.

Best regards,

Gustavo.

[Gustavo Solato]

Hello Mikael,

Do you know some case of the use of this lookup table with the holidays? Or some example maybe?

I´m quite lost about how I could build it.

Best regards,

Gustavo.

[Kateryna_v_SaaSJet_]

Hi @Gustavo Solato 
Alternatively, you can use a third-party add-on such as SLA Time and Report for Jira (developed by my team). In it, you can set up a calendar with holidays and apply it at once to ALL SLA settings, including SLA goals with their automatic actions.

Try it. Maybe it will be more convenient for you.