Issues with Automation When Trying to Assign Team

[Charlotte]

Hi all, I am trying to set up some automation for a particular field to be populated that is locked and does not appear in the list when doing Edit issue fields. The field that is locked is called Team.

Do I need to do some advanced field editing, if so what do I need to do as I am new?

[Marc Koppelaar]

Hi @Charlotte Finch 

Welcome to the community.

This can be done in an automation rule in an edit action, but in the advanced part.

To set the Team field to a value, use the following in the advanced edit section

{
"fields": {
"customfield_10204":"1"
  }
}

You will need to find the customfield ID, see https://confluence.atlassian.com/jirakb/how-to-find-any-custom-field-s-ids-744522503.html 

And see the ID number of the team that needs to be set

[Jack Brickey]

nice!

[Jack Brickey]

Hi @Charlotte Finch , welcome to the Community.

I believe you may be running into this open suggestion - AUTO-525 Support for Teams field in Automation, e.g. Company-Managed Projects - Roadmap Teams 

[Ash Yadav - VMotion IT Solutions]

Hi @Charlotte Finch welcome to the Atlassian Community! 

Team is a locked field from what I can see here and I don't think this is what you're looking for.

Can you give me a bit more information regarding your use-case? 

My understanding is that you want the automation to assign the issue to another team-member or team, both of which can be solved in many different ways. 

Looking forward to hearing from you. 

Kind Regards,

Ash