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Issues filter doesnt work and changed

Edgaras Raudys October 6, 2023

i,

Something happened and somehow filter settings changed.

I always clicked on [more] button in my created dashboard:

Screenshot_87.png

And JQL filter always was entered auto:

Screenshot_88.png

And even I try to enter manually nothing changes, for example: createdDate > 2023-09-01 AND labels is EMPTY

And here always was quick issue task preview when I can click on every issue, left issue list was always visible. 

Screenshot_89.png

Can you help to solve this problem?

1 answer

0 votes
Bert van Dijk _TMC_nl_
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October 6, 2023

Hi @Edgaras Raudys ,

 

Please review you screenshots. I see a lot of black (too much, if you ask me).

Edgaras Raudys October 6, 2023

Hi, I have changed to white theme screenshots :D 

The main problem that I cant filter issues which were created > 2023-09-01 and dont have labels, labels IS EMPTY. Before couple weeks everything worked just fine.

Bert van Dijk _TMC_nl_
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October 6, 2023

Sorry, but now I still can't see the jql and the issue. Now it is all white.

 

In our environment, the jql: "created > 2023-09-01 and labels is empty" gives me a correct result.

Edgaras Raudys October 6, 2023

Yes, its blank because previously (last time I checked this 2-3weeks ago) it wasn't blank, it was auto filled by Jira itself not by me. That's the issue.

Edgaras Raudys October 6, 2023

before 2-3 weeks it was like this:

Screenshot_90.png

JQL field entered auto by Jira itself. Issue list and on the right side issue preview without opening the issue in the next tab/link

Bert van Dijk _TMC_nl_
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October 6, 2023

HI @Edgaras Raudys ,

 

The project is based on an ID. That is strange. Is it possible to change that to the Jira project key? Has the key been changed a few weeks ago?

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