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Issue when accessing REST API with OAuth2.0 Edited

I have been trying to get details of a ticket via REST API from Java. Am not sure why am getting this error.


How I access the REST API :{cloudid}/rest/servicedeskapi/request/{my-request-id}

Am using the below scope



Response recieved : 



Getting the same response even when tried via Postman tool


Any help is appreciated.

Thanks in advance!

1 answer

0 votes
Ravi Sagar Community Leader Jul 21, 2021

Hi @Dinesh Rajendran 

How are you authorising your request?


Yes have been using the latest access_token for every 60 minutes

Ravi Sagar Community Leader Jul 21, 2021

Try adding X-Atlassian-Token: no-check in the header

All of sudden it started working, but I haven't done any changes.


Thanks for your help.

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