Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Take a look at this article as there are some recommendations on how to fix the issue: https://community.atlassian.com/t5/Jira-Service-Management/How-to-create-ticket-from-any-email-sender-customer/qaq-p/1164961
Regards
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Dear All,
We are using on prem ITSm tool from Jira, no luck in creating tickets from emails.
All setup done one ticket get created and then it stops
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