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Issue View Layout

Corey Dawson
Corey Dawson January 6, 2023

Hello! 

I am wondering if it is possible to edit the issue view in Jira service management so I can display a form above the subtasks on a parent ticket. See image below.

Move forms above subtasks.png

 

Thank you! 

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Mikael Sandberg
Mikael Sandberg
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January 6, 2023

Hi @Corey Dawson,

Welcome to Atlassian Community!

The short answer is no, you cannot change the order so that the form is shown above subtasks. 

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Culinary Change Management
Culinary Change Management January 9, 2023

@Mikael Sandberg Is there a longer answer? OR perhaps, if I can't reverse the order of form and subtask, can I collapse the list of subtasks so the form is more prominent when the ticket is open? Main goal is to make the form more prominent. Thanks!

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Mikael Sandberg
Mikael Sandberg
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January 9, 2023

At the moment that is not possible. A workaround, once the API for forms is released, would be to take the information in the form and add it to either the description field or a custom field that is added to the description fields section of the layout.

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Culinary Change Management
Culinary Change Management January 9, 2023

@Mikael Sandberg that is actually preferable. Is there a general timeline for this update?

Thanks for your help!

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Mikael Sandberg
Mikael Sandberg
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January 9, 2023

Currently it is scheduled for Q1-Q2 2023 according to Atlassian's public roadmap.

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