Issue Types

neil_waterhouse
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 15, 2024

In one project, I can select the project, navigate to the left hand side and select "Project Settings" then navigate to Issue Types. This leads me to a screen whether I can select what description fields there is, Context fields and add / create a field. However, when I select a different project it does not do the same thing. 

Select different project, navigate to the left hand side and select "Project Settings". Instead of having a general issues types option, it has types/layout/fields all separately listed and not one of these leads me to the screen I am expecting to see. 

Any ideas why? I assume it is because how the project was set up however Jira is not clear enough for me to clarify this and what I should be doing differnetly.

2 answers

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 15, 2024

Hi @neil_waterhouse 

It seems the 1st project you created was of the type company managed, and the 2nd one looks like a team managed project.

Team managed projects don't have, the options types/layouts/etc..

Basics of team and company managed projects 

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 15, 2024

Hi @neil_waterhouse , welcome to the community.

This would mean that you are a project admin in the first project, but not in other projects.

neil_waterhouse
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 15, 2024

Hi Jack, thanks for this, it makes sense however the second project was created by me suggesting that I am admin..? 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events