I'm setting up a new Jira Service Management helpdesk and would like to connect a custom email I have set up, following these instructions: https://support.atlassian.com/jira-service-management-cloud/docs/add-an-email-account/
However, the only protocol options for the connection are POP, POP3S, IMAP, and IMAPS. All of these ports are closed by default in our corporate firewall and there's no way to use these protocols for connecting the email.
Is there any way to connect a custom email using SMTP protocol?
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