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Is there a way to rename a customer portal form?

Zaldy Parian
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January 14, 2024

Hi all,

Navigating to Project > Project settings > Forms, I copied a form to another project. But in that project, I wanted to rename the form and assign it to a request type.

How do I rename the existing form?

 

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Asha Goyal
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January 15, 2024

Hello @Zaldy Parian 

Kindly refer to the doc from Atlassian: 

https://support.atlassian.com/jira-service-management-cloud/docs/create-or-edit-a-form/

Kindly vote and Accept the ans if it helps.

Thanks

Zaldy Parian
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January 15, 2024

I didn't know it is just a matter of overwritting the form name to rename it. Silly me.

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Marc - Devoteam
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January 15, 2024

HI @Zaldy Parian 

Welcome to the community.

This can be done as described by @Asha Goyal you do require of course project admin access on the other JSM project

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