Is there a way to export settings?

[Peng Zhou]

Hi,

I've configured my Jira Service Management project and wonder if there a way to export the configuration of the project to another environment/account? I don't need to export data such as tickets, but only the settings.

Thank you.

[Ivan Lima · Accepted solution]

Yes, but service management project types are not yet supported. You can use the cloud-to-cloud migration tool and apps such as Configuration Manager for Jira (Server-to-Cloud).

For reference:

• Prepare sites for a cloud-to-cloud migration 
• What migrates in a cloud-to-cloud migration for Jira 
• Configuration Manager for Jira (CMJ) 

[Peng Zhou]

Got it, thank you!

[Peng Zhou]

After reading through documentation and looking everywhere, it is to my understanding that cloud-to-cloud JSM to JSM is not possible. Is that correct?

[Ivan Lima]

Yes, not yet supported.