In JSM I'm looking to create a global organization that can be auto applied as a set of customers within all JSM projects that get created. The reason we're looking to do this is because we want to create JSM projects for each area of the business that is customer facing.
For example:
- Support
- Sales
- Incidents
- etc
Does anyone know of a way to do this?
Dear @Heather Ronnebeck,
To manage Jira Service Management organizations and customers globally, in bulk or/and automatically, I can think of a couple of options:
Please note that I am part of the team that develops "Crumbs for Jira" CRM (that should show up in that list from the marketplace above), so if you require further details, you can always raise a support request directly with us there.
Hope that helps.
Kind regards,
Abraham
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.