The "Contact us about" wording in the Customer portal (above the drop-down menu) is a little awkward with the way we're drafting our Request Groups. Is there any way to customize that text?
That particular wording is locked in there with the base functionality as far as I can tell.
If you aren't happy with the customization offered by Jira Service Desk, there are options out there for additional formatting.
This is one that I came across when searching. It looks like you might be able to accomplish what you are looking for with this plugin.
Hello Community! We’re excited to announce that Mindville Insight’s asset and configuration management capabilities will now be integrated into Jira Service Management Premium and Enterprise plan...
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