Hi there,
My use case goes something like this: I have a lot of comments in Jira (be it Software, Work Management, or Service Management) and I want to associate them with labels. For example, a long thread between support agent and client.
The objective is to classify comments and quickly access the ones I am interested in the most.
Is there a native Jira feature or Marketplace app that does this?
I assume you mean that certain text in a comment would result in a certain label? If so, have you consider using automation to inspect the comment made and if it meets certain criteria then add a label?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.