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Is there a way of downloading all files attached in servicedesk portal in one go.

Willem de la Bat
Willem de la Bat
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September 21, 2022

When trying to download attached files from the portal, one has to download each file separately, which is quite a tedious process if there's a lot of files. 

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Kate Pawlak _Appsvio_
Kate Pawlak _Appsvio_
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September 21, 2022

Hi @Willem de la Bat ,

Are you asking about the customer view? From request view? Natively, it's impossible. The customer has to click one by one and download them separately.

Cheers,

Kate

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