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Is there a ticketing number option

Dekker Erasmus
Dekker Erasmus December 4, 2019

Is it possible to give the users a ticket number?

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Johan Soetens _Dumblefy_
Johan Soetens _Dumblefy_
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December 4, 2019

Hi,

when a customer creates a request, it'll create an issue in the Jira Service Desk project.

Their issue key is the ticketing number

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Dekker Erasmus
Dekker Erasmus December 9, 2019

OK so it is the ref #

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