Is it possible to work offline in Jira Cloud

[Edgar Hernandez]

Hello,

Is it possible (is there a way or plugin) to make changes like creating request in JSM or new tickets offline (no internet connection) to later sync with Jira Cloud and upload those changes to the corresponding project?

[Joseph Chung Yin · Accepted solution]

@Edgar Hernandez 

Welcome to the community.  Based on my understanding, it is not possible in the Cloud env.  I would also recommend the process of using CSV to conduct batch issues creation via the project UI.

One possible idea is for your to establish your SANDBOX env (clone of prod env), then create those issues in the SANDBOX.  Afterward migrate those issues to PROD.

Best, Joseph Chung Yin

[Marc - Devoteam · Accepted solution]

Hi @Edgar Hernandez 

No this is not an option as it is a SaaS product, not an on-prem installed application.

Its internet facing only.

You can make a csv file an import that later.

See import-data-to-a-software-project-using-a-csv-file 

[MobilityStream]

Hi @Edgar Hernandez ,

We are an Atlassian Marketplace vendor and our app Mobility for Jira supports both Jira and JSM Portal. We would be very interested to learn more about your offline JSM use case to make sure our upcoming changes support it. We are currently working on this. Please send an email to support@mobilitystream.com.

Thanks,

The Mobility Team,

[Edgar Hernandez]

Hi Guys,

Thanks for your response. Yes, I have used CSV to import tickets, but actually I am more interested on working with JSM requests offline. I don't know if there is a plugin (some which allows to save requests offline and later sync with the Jira Cloud server) for that available.

I thought that maybe the Mobile version of Jira Cloud supported the offline mode, but I don't think so (haven't found any information that confirms it).

Regards,

Edgar