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Is it possible to share a JIRA dashboard with an external customer?

Bryant Burnheimer
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April 19, 2023

We want to let them know about features/enhancements but have been needing to create separate spreadsheets for each customer which is not scalable.  

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Trudy Claspill
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April 19, 2023

Hello @Bryant Burnheimer 

Welcome to the Atlassian community!

It is not possible to share Dashboards with Service Management customers natively. You can add your vote to a change request on that topic here:

https://jira.atlassian.com/browse/JSDCLOUD-1536

You might be able to use third party apps to accomplish your goal. Here are some I have seen mentioned in other posts.

Charts & Reports for Jira Service Management 

Advanced Portal Reports for Service Desk

 Ronin Dashboards for Jira

Eric Scheberl May 15, 2024

Hello, 

 

Is is possible to share a dashboard of a Jira Software project with a customer? 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

Given that your question is about Jira Software rather than JSM and the original post is over a year old, I recommend you start a new Question to get more information.

The only people that have seen your addition to this post are the original post author and people who responded to it. Starting a new Question will get wider visibility in the Community.

0 votes
Ivan Garcia _Appfire_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 11, 2024

Hi @Eric Scheberl 

You can do it with our own Dashboard Hub Pro, by copy-pasting password protected links (easy!).

Please see these customer success stories to see how our customers use this feature:

Please let us know if you need additional information,

Ivan

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