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Is it possible to share a JIRA dashboard with an external customer?

Bryant Burnheimer
Bryant Burnheimer April 19, 2023

We want to let them know about features/enhancements but have been needing to create separate spreadsheets for each customer which is not scalable.  

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Trudy Claspill
Trudy Claspill
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April 19, 2023

Hello @Bryant Burnheimer 

Welcome to the Atlassian community!

It is not possible to share Dashboards with Service Management customers natively. You can add your vote to a change request on that topic here:

https://jira.atlassian.com/browse/JSDCLOUD-1536

You might be able to use third party apps to accomplish your goal. Here are some I have seen mentioned in other posts.

Charts & Reports for Jira Service Management 

Advanced Portal Reports for Service Desk

 Ronin Dashboards for Jira

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