Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,466,078
Community Members
 
Community Events
176
Community Groups

Is it possible to set Priority automatically based from the chosen Issue using Custom fields?

Edited

I created a custom field with "Select List (single choice)" type. Is it possible to automatically set a Priority depending on their choice in the dropdown?

jira.png

 

jira 2.png

1 answer

1 accepted

1 vote
Answer accepted
Samuel Community Leader Aug 01, 2022

Hello @Ivin Gamboa ,

You could accomplish this using an automation rule:

Trigger: Field Value Changed (Issue)

Condition If/Else Block

Condition #1 - Issue Fields Condition (If Issue = Computer not turning on) 

Action #1 - Set Priority field to value

Condition #2 - Issue Fields Condition (If Issue = Faulty Keyboard) 

Action #2 - Set Priority field to value

Condition #3 - Issue Fields Condition (If Issue = Faulty Mouse) 

Action #3 - Set Priority field to value

Let me know if you run into issues setting up this automation rule

It worked! Thanks mate, you're a legend!

Like Samuel likes this
Samuel Community Leader Aug 03, 2022

Cheers!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events