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Is it possible to search Organizations based on organization detail fields?

Esteban Diaz
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May 16, 2024

One of the newest features on JSM is the Organization detail fields. Can we search and filter organizations based on these fields? 

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Anusha A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 19, 2024

Hi @Esteban Diaz

Welcome to Atlassian Community support and Thanks for your question!

Please, take a look at this documentation: Create queues based on customer details | Jira Service Management Cloud | Atlassian Support

I believe that documentation can help you with building a JQL based on Organisation Details.

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